How do I return a purchase?

A guide on how to return products. 

There are many reasons why you may want to return a product, but consider the environment and total resources spent - You could well sell that e.g. handlebar or tire next week/month anyway.

If you want to return larger volumes/bikes: Please include sales@ as cc 

Let us know if you have any questions.

• Conditions:
• Products must be new, unused, not installed.
• Products must be in original packaging*
• *Our original packaging may vary in type - specific product cardboard box, clear plastic bag, ziplock bag

Write an email to warehouse@ / info@

Subject line: Returns - order #80000 ____ 

Please state which products you would like to return

• SKU or product names
• Amount of each SKU

Inform us, whether you will be in charge of return shipping, or us.

• Us: 
• We can take care of booking return shipment, but will of course bill you for this. 
• Please inform us of the amount of boxes, approx measurements and weight of each box.
• You:

Please send track & trace if easily available. 

• If there’s a reason for returning, please let us know.
  
  

Address for return shipment:

Larry vs Harry
Att: Jonas
Lejrvej 5, port 21
3500 Værløse
Denmark

Phone: +45 31361719 (#3)

Email: warehouse@larryvsharry.com

• We do not receive returns at our main office or flagship store address.
  
  
• Please do not ship returns to us without our prior acceptance. 
• Doing so creates unnecessary detective work.