How can I get new Abus keys?

Have you lost your keys to your bike ? Getting new keys is actually quite easy!

With the purchase of your Bullitt / eBullitt you will have received an invoice and Abus key card(s), where the Abus serial number can be found.
On Abus’ website you can easily order new keys using this serial number.
If you have any trouble, please reach out to your Local Bullitt dealer


If you live in Europe you can order Abus keys through:

Abus Orderkey EU

If you live in the US or Canada you can order Abus keys through:

Abus OrderKeys USA 


Shimano E-bike systems battery mount

If you need the battery lock cylinder replaced for your Shimano Steps battery, please contact your Local Bullitt dealer or Shimano Service Center
SSC's are trained & certified Shimano E-bike systems technicians.

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